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Telephony

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◆ Operational
The telephone service at TU Dresden provides connections for telephones (softphones, deskphones). Depending on the location, these are either provided in the VoIP system or still in the old ISDN telecommunications system. In exceptional cases, if unavoidable external constraints justify this, a fax connection can also be provided. In addition, mobile phone contracts are arranged in accordance with the framework agreement of the Free State of Saxony. 43 entries, newest to oldest
Thursday, 11 September 2025 05:07:24

Urgent maintenance telephony, 11-Sep-2025, all day  

Due to urgent maintenance work, the telephony servers will be restarted on Thursday. Telephones should automatically re-register and ongoing calls should not be interrupted. If desk phones do not … Wednesday, 10 September 2025 10:00:01

Dringende Wartung: VoIP - Cisco, 10.09.25, 12 -12:30 Uhr// Urgent maintenance VoIP, 10-Sep-2025, noon -12:30 p.m.  

Due to a malfunction in the VoIP system, it will be restarted at 12:00 noon. This may result in error messages when logging into the softphone, among other things. Thank you for your understanding. Monday, 08 September 2025 14:08:54

Login problems with softphone (WebEx)

Resolved after 2h 53m
Monday, 08 September 2025 11:45:06

Service Desk availability

Resolved after 5h 2m
Monday, 08 September 2025 07:00:02

Maintenance work VoIP system, 08 September 2025  

On 08.09.2025 from 09:00 a.m. to 5:00 p.m. maintenance work will be carried out on the VoIP system. It will temporarily not be possible to log on to the softphone or the Cisco user portals (selfcare … Tuesday, 05 August 2025 11:17:45

Malfunction: Telephony - Devices permanently in registration mode

Resolved after 362h 2m
Monday, 14 July 2025 15:00:20

Malfunction: Telephony

Resolved after 21h 2m
Monday, 14 July 2025 04:00:32

Construction work on telephone network, 14 July 2025 6:00 a.m. - 15 July 2025 5:00 p.m.  

In relation to the ongoing construction work in the Willers building, existing telephone cables have to be relocated. This will result in longer telephone outages to and from the following buildings … Wednesday, 09 July 2025 07:00:48

Maintenance work VoIP system 09 July 2025, 9:00 a.m. -5:00 p.m.  

On 09.07.2025 09:00 - 17:00 maintenance work will be carried out on the VoIP system. This may result in temporary interruptions (up to 5 minutes) - subject to unforeseeable events - in the provision … Wednesday, 02 July 2025 04:00:39

Maintenance: All-day telephony outage 2 July 2025  

In relation with the ongoing construction work in the Willers Bau, existing telephone cables have to be relocated. This will result in all-day telephone outages to and from the following buildings on …
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Status of IT services at CIDS/ZIH. Our systems are continuously monitored. If you experience any problems, please open a ticket at the Service Desk (servicedesk@tu-dresden.de).

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