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Telephony

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system_telephony_description 33 entries, newest to oldest
Thursday, 13 November 2025 09:55:21

Restriction of call forwarding and other features due to disruption of the main ISDN system

Resolved after 24h 18m
Thursday, 06 November 2025 06:34:37

VoIP phone malfunction: stuck in registration mode

Resolved after 437h 4m
Wednesday, 05 November 2025 08:00:07

Maintenance work VoIP system, 5 November 2025, 9:00 a.m. to 6:00 p.m.  

On 5 November 2025, 9:00 a.m. to 6:00 p.m., maintenance work will be carried out on the VoIP system. This may result in temporary interruptions (up to 10 minutes) – subject to unforeseeable events – … Thursday, 23 October 2025 07:00:55

Maintenance: Update ACD-System, 23 October 2025, 9:00 a.m. to 6:00 p.m.  

On October 23, 2025, from 9:00 a.m. to 6:00 p.m., maintenance work will be carried out on the ACD system (contact center). During this time, agents from the Service Desk and Service Center Studium … Friday, 26 September 2025 08:30:20

[solved] Issue: WebEx softphone on iPhone (iOS)

Resolved after 576h 19m
Wednesday, 24 September 2025 06:05:12

Disruption: Login Webex-Softphone and Cisco Portal

Resolved after 24h 43m
Wednesday, 24 September 2025 05:33:53

[solved] Disruption: Telephone availability of service desk

Resolved after 2h 56m of downtime
Friday, 19 September 2025 07:00:20

Maintenance: Telephony, H06 and MBZ, 19-Sep-2025, 9 a.m. - noon  

[Update] Due to unexpected technical issues, the telephone service outage is still ongoing. The team is working hard to restore service. Thank you for your understanding. Due to urgent maintenance … Wednesday, 17 September 2025 16:00:22

Update Wi-Fi infrastructure  

Between September 17 and 25, 2025, the Wi-Fi infrastructure at TU Dresden will be migrated to new controllers. The migration will take place building by building between 18:00 and 05:00. During the … Wednesday, 17 September 2025 15:49:15

Login problems with softphone WebEx on the telephone service

Resolved after 1720h 38m
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Status of IT services at CIDS/ZIH. Our systems are continuously monitored. If you experience any problems, please open a ticket at the Service Desk (servicedesk@tu-dresden.de).

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